Family Ambassador Program

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Share Your Story & Become a Family Ambassador

There’s nothing more powerful or reassuring than a story shared from the heart. At our community, we’re proud of the vibrant, supportive, and welcoming environment we’ve built together with our residents and their families. Your experiences—the moments of connection, the peace of mind, and the daily joys—are the truest reflection of life in our community.

The Family Ambassador Program is our way of inviting you to share that story, helping prospective residents and their loved ones see the real-life impact of our community experience.

Your experience can light the way for others. Help new families discover the warmth and care of our community by sharing your unique story today.

What Is the Family Ambassador Program?

This program empowers our residents’ families to become trusted storytellers and advocates for our community.

It’s a partnership built on shared positive experiences, with the goal of strengthening our community bonds and helping other families navigate their senior living journey with confidence.

As an Ambassador, You Help Us…

Share authentic, firsthand experiences that build credibility and connection.

Foster a deeper sense of belonging between residents, families, and our team.

Offer invaluable peace of mind to families considering our community for their loved ones.

Turn your satisfaction into a powerful referral that helps our community flourish.

Who Makes a Great Family Ambassador?

Our best ambassadors are family members who have witnessed firsthand the positive impact our community has on their loved ones.

If you’ve felt a sense of relief knowing your family member is in a safe, caring, and engaging environment, and you’re passionate about the quality of life they’re experiencing, you have a powerful story to share. Your perspective is incredibly valuable to others who are just beginning this journey.

Our ambassadors are:

  • Happy & Satisfied: You and your loved one have had a positive experience at Urbana Place.
  • Relatable & Trusted Voices: You can speak genuinely about your journey and the impact our community has made.
  • Supportive Advocates: You believe in the quality of our care and the strength of our community.
  • Eager to Help Others: You’re willing to share your story to guide and support new families.

How You Can Help

Our best ambassadors are family members who have witnessed firsthand the positive impact our community has on their loved ones.

If you’ve felt a sense of relief knowing your family member is in a safe, caring, and engaging environment, and you’re passionate about the quality of life they’re experiencing, you have a powerful story to share.

Your perspective is incredibly valuable to others who are just beginning this journey.

Participate in a short, 30-60 second testimonial video sharing a favorite memory, a story of a warm welcome, or the peace of mind you’ve gained. Our team will make the process easy, comfortable, and fun!

When the opportunity arises, share your positive experience with others who may be looking for a senior living community.

Join us every six months to update or provide a new testimonial.

Be our guest at quarterly appreciation events to honor your contribution.

Why Choose Us?

Our community is proud to offer extensive services to help our residents achieve a relaxed and comfortable quality of life.

Services & Amenities

Your experience starts with choosing a lifestyle perfectly suited to your needs. Discover our options or speak to our team to see how we can serve you best.

What Level of Care Should You Choose?

Our staff is the bedrock of our community. Their commitment is to you, your comfort, and your quality of life.

Our Community

Our Location

Directions to Our Community

Our community is conveniently located on Jade Trail North, just off Purple Heart Trail.


Email Us

Executive Director:

Catie Hogan 

Catie.Hogan@LifesparkSL.com

Assistant Executive Director:

LaQuinta Henry

Laquinta.Henry@lifesparksl.com

Marketing Director:

Bethany Marriott

Bethany.Marriott@lifesparksl.com

Our Address

  • 192 Jade Trail North
  • Lake Elmo, MN 55042

Call Us Today

Hours of Operations

  • Monday: 9:00 AM 5:00 PM
  • Tuesday: 9:00 AM 5:00 PM
  • Wednesday: 9:00 AM 5:00 PM
  • Thursday: 9:00 AM 5:00 PM
  • Friday: 9:00 AM 5:00 PM
  • Saturday: By Appointment
  • Sunday: By Appointment

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